Santa's Hideaway Adventure Coming this November An exclusive magical experience awaits you at the Shops at the Row this holiday season at Ocean Casino Resort! This unique experience is available exclusively at Ocean in the tri-state area. Reservations are highly recommended; walk ups are based on availability. WATCH VIDEO WATCH TIKTOK Book Now This virtual adventure transports guests from the famous Atlantic City Boardwalk all the way to the North Pole, to Santa's Secret Hideaway, where they will have the opportunity to meet the man of the hour himself, Santa Claus. Be sure to stop by our cart and indulge in hot chocolate and Santa's favorite snack (cookies) that are available for purchase! Upon exiting this magical elevator experience, visit The Shop at Santa's Hideaway Adventure for all your favorite holiday gifts. Back to all Experiences Frequently Asked Questions How does the Santa Magic photo experience work? Arrive at the selected venue during your 15-minute reservation time or stop by as a walk-up guest to meet Santa. If you book a reservation, your booked time slot is shared with other families but you will be in the elevator experience with your own group. Create Santa Magic! Visit with Santa & let our talented photographers capture the special moment. Finalize your transaction with a member of our friendly staff to receive your photos, even if you purchased your package in advance online. Stop by The Shop at Santa’s Hideaway Adventure to bring even more holiday magic home - including branded souvenirs, gifts and treats! What are the benefits to making a reservation? A FREE, personalized phone call from Santa powered by Portable North Pole (available only to guests with reservations). Your choice of date & time. A smooth checkout after your Santa visit. Can I reschedule or cancel my reservation? You can reschedule your reservation up to 72 hours prior to your reserved time by clicking RESCHEDULE in your confirmation email. In the event of a canceled reservation, no refunds will be provided. All sales are final, including packages pre-purchased online. What photo packages do you offer? We offer one package - which includes: Santa Photo Experience: $69.99 8 Photo Prints: (2) 5x7 prints, (2) 4x6 prints and 4 wallet photos. Exclusive 6x8 Holiday Postcard All Digital Images Reservation Gift #1: Free phone call from Santa, powered by portable North Pole Reservation Gift #2: Free access to MyPhoto How do I access my digital photos and when are they available? If you purchased digital photos, they will be available 24 hours after your Santa photo experience at myholidaymoments.com. Scan the QR code on the back of your photo envelope or follow the link sent via SMS (text message) to myholidaymoments.com. At myholidaymoments.com, enter your email address and the code located on your receipt or printed photo. Photos will be available for 30 days after the season ends. Please download & save your photos to remember the Santa Magic forever. It says multiple families are seen by Santa in the 15 minute window, does that mean that they could be in the elevator with you? No, there is only one family reservation per elevator. If you purchase a package do you get up to 6 people that can go in? Yes, up to 6 people can go in the elevator. You only need to purchase one package for 6 guests. How do I set up the Santa phone call? You set up the phone call online, not at the venue. Directions will be included in your confirmation email after booking a reservation online. Where is Santa’s Hideaway Adventure located? This unique experience is located at the Shops at the Row - adjacent to Flying Point Surf Shop on the Casino Level. Where should I park? Ocean offers a self-park garage and valet parking. Please see our parking rates here. If parking in our garage, proceed to the elevators to 6th Floor - Casino Level. Do you accept Ocean Rewards Comp Dollars, Ocean Rewards tier discounts, or Ocean gift cards for payment? No, we do not accept those methods of payment at this time. What are other ways to experience the magic of the holidays at Ocean? This year Ocean is offering a very special collection of holiday moments to experience, including holiday-themed guest rooms, themed entertainment and more! Check out all of the magic here. Holidays at Ocean Learn More