Ocean Casino Resort Casino Experience

The new Casino Experience went live on Wednesday, April 17, 2024. Check back here for the most up-to-date information.

Unlocking your rewards is now easier than ever. You can now view all of your Ocean Rewards offers, balances, promotions, and more directly from your favorite slot machine. No more waiting in line at a kiosk.

No, your Account Number will remain the same. Some Ocean Rewards members may require a PIN reset after the Casino Experience goes live.

Yes, you can use your same card, same Free Play & Comp Dollars, and enjoy the same Great Benefits, Giveaways, and Events.

No, your Tier Status will stay the same, and you’ll still continue to receive the same great benefits. Your current Tier Status is valid until June 30, 2024.

The updates listed below are scheduled to go into effect on Wednesday, April 17. To view your Comp Dollar Balances and dates of soon to be expiring Comp Dollars, please visit the Ocean Mobile App or the Ocean Rewards Portal.

Signature Cardholders: All Comp Dollars will expire 90 days from the date earned.

Preferred Cardholders: All Comp Dollars will expire 180 days from the date earned.

NEW! Prime Members: All Comp Dollars will expire 365 days from the date earned.

NEW! Reserve Members: Comp Dollars do not expire.

Comp Dollars earned will be utilized on a first-earned, first-spent basis.

All Same Day Free Play will expire 90 days from the date earned. 

Same Day Free Play earned will be utilized on a first-earned, first-spent basis.

No, the Ocean Rewards Portal and Ocean Mobile App will both remain the same. Soon you will be able to enjoy more exciting features on the Ocean Mobile App with the new Casino Experience. To install on your mobile device, click here.

• You no longer need to wait in line for a kiosk.
• View all of your Ocean Rewards offers, balances, promotions and more at any slot machine.
• No kiosk activation is needed for Free Play offers; simply activate at your favorite slot machine.
• No kiosk activation is needed for Match Play offers; redeem your Match Play at your favorite Table Game.
• No kiosk slips needed for gift offer redemption; simply activate your gift offer at any slot machine then proceed to the designated gift location.
• Free Play Multipliers are earned automatically when you are playing on a slot machine with your Ocean Rewards card.
• No kiosk activation is needed for sweepstakes entries; simply insert your Ocean Rewards Card into any slot machine.
• Many more exciting features to come.

All Cardholders will be able to redeem 1X as Same Day Free Play. The remaining multiplier will be available 3 gaming days later and valid for 90 days.

When the new Casino Experience goes into effect on Wednesday, April 17, please be aware of the following dates:

Signature Cardholders: All Comp Dollars will expire 90 days from the date earned.

Preferred Cardholders: All Comp Dollars will expire 180 days from the date earned.

NEW! Prime Members: All Comp Dollars will expire 365 days from the date earned.

NEW! Reserve Members: Comp Dollars do not expire.

You can also view your Comp Dollar Balances and dates of soon to be expiring Comp Dollars by visiting the Ocean Mobile App or the Ocean Rewards Portal.

Yes. When cashing out, you now have the option to receive gaming chips or a ticket voucher, which can be used at any slot machine or redeemed at a ticket redemption machine.

Yes, the Slot Voucher is still valid. To redeem, please visit the Casino Cage. Note any tickets printed prior to April 17 will not be accepted at a slot machine.

The STARBURST is used to activate your offers, including Bonus Free Play and Gifts. Be sure to always select the STARBURST to check for available offers!

The MONEY is used to download your Bonus Free Play and Same Day Free Play.

The HAND is used to view your available Free Play, Comp Dollars and Tier Point Balances & Active Multipliers.

Simply insert your Ocean Rewards Card into any slot machine and follow the steps below:

• Select the MONEY.
• Enter your 4-digit PIN number.
• Click the Same Day arrow to select your Free Play amount.
• Enter the desired amount to download.
• Select the green check box to confirm the amount.

Once confirmed, Same Day Free Play will be added to your slot machine to play.

No kiosk activation needed - simply insert your Ocean Rewards Card into any slot machine and follow the steps below:

• Select the STARBURST.
• Enter your 4-digit PIN number.
• On the offers screen, select the STARBURST again to activate your Bonus Free Play.
• Select the MONEY to confirm your Bonus Free Play.
• Once you select the green check box, your Bonus Free Play is available for download.

To Download your Bonus Free Play:

• Select the MONEY.
• Enter your 4-digit PIN number.
• Click the Bonus arrow to select your Free Play amount.
• Enter the desired amount to download.
• Select the green check box to confirm the amount.

Once confirmed, Free Play will automatically download to your slot machine to play.

No kiosk activation is needed - simply insert your Ocean Rewards Card into any slot machine to activate.

No kiosk voucher needed. Skip the Rewards Kiosk and Casino Cage - redeem directly at your favorite Table Game.

Simply insert your Ocean Rewards Card into any slot machine and select the HAND to view your available Free Play, Comp Dollars and Tier Point Balances & Active Multipliers.

You can now view your Comp Dollar Balances and dates of soon to be expiring Comp Dollars on the Ocean Mobile App or the Ocean Rewards Portal. 

Simply insert your Ocean Rewards Card into any slot machine and select the HAND to view your Tier Point Balances. You can also view your balances and Tier Status by logging into the Ocean Rewards Portal or by downloading the Ocean Casino Resort Mobile App.

No kiosk activation or slip needed - simply insert your Ocean Rewards Card into any slot machine and follow the steps below:

• Select the STARBURST.
• Enter your 4-digit PIN number.
• On the offers screen, select the STARBURST again to activate your gift.
• Select the TICKET to confirm your gift.
• Once you select the green check box, your gift is ready for pick-up.
• Proceed to the designated gift pick-up location with your Ocean Rewards Card and valid government-issued photo ID to pick-up your gift.